Terms of Service
These Terms govern use of ConnectIQ websites and services. Have counsel review them for your business and jurisdictions before relying on them.
1. Agreement
By accessing useconnectiq.com, company subdomains, or using ConnectIQ services (the “Service”), you agree to these Terms. If you use the Service on behalf of a company, you represent that you can bind that company.
2. The Service
ConnectIQ provides digital business card profiles, NFC/QR sharing workflows, admin tools, and related features. Features may change over time. Demo and marketing pages describe capabilities that may depend on your plan and configuration.
3. Accounts
You must provide accurate information and keep credentials secure. You are responsible for activity under your accounts. Notify us promptly of unauthorized use at support@useconnectiq.com.
4. Customer content
Customers remain responsible for profile content, employee data, logos, and other materials they upload or publish (“Customer Content”). You grant us a limited license to host, display, and process Customer Content solely to provide the Service. You represent that you have rights and consents needed to use that content (including employee personal data).
5. Acceptable use
You may not misuse the Service, including by:
- Violating law or third-party rights
- Uploading malware or attempting to breach security
- Scraping or overloading systems beyond normal use
- Sending spam or deceptive communications via the Service
- Impersonating others or publishing false contact information
6. Orders, trials, and payment
Paid plans, hardware (cards/devices), and custom branding may be subject to a separate quote, order form, or invoice. Unless otherwise agreed in writing, fees are non-refundable once work or fulfillment has begun, except where required by law.
7. Intellectual property
ConnectIQ and its licensors own the Service, branding, and software. These Terms do not transfer ownership of our IP. Feedback you provide may be used to improve the Service without obligation to you.
8. Third-party services
The Service may depend on third parties (for example hosting, email, authentication, and storage providers). Their terms and availability can affect the Service.
9. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee uninterrupted or error-free operation.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONNECTIQ AND ITS SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM (OR USD $100 IF YOU HAVE NOT PAID US).
11. Indemnity
You will defend and indemnify ConnectIQ against claims arising from Customer Content, your use of the Service, or your violation of these Terms or applicable law.
12. Suspension and termination
We may suspend or terminate access for violations, security risk, non-payment, or to comply with law. You may stop using the Service at any time. Provisions that should survive (including IP, disclaimers, limits of liability, and indemnity) will survive termination.
13. Privacy
Our Privacy Policy explains how we handle personal information.
14. Governing law
These Terms are governed by the laws of the State of Connecticut, USA, excluding conflict-of-law rules, unless a mandatory consumer law in your country requires otherwise. Courts in Connecticut will have exclusive jurisdiction, subject to mandatory local protections.
15. Changes
We may update these Terms. Continued use after the “Last updated” date means you accept the revised Terms, except where applicable law requires additional notice or consent.